FAQ

Do I need an appointment?
We are a small team and do wedding planning as well so sometimes we are out and about at meetings, so while we will do our best to accommodate walk-ins we highly recommend an appointment so that we can guarantee someone will be available to help you find your gown! :) 

How can I schedule an appointment? 
Click here, e-mail ivoryandbeau@gmail.com or call us at (912)200-4794. 

How soon do I need to order my gown?
We suggest to order your gown 6-9 months before your big day. Dresses can take 4-6 months, and alterations typically take 2-3 months. However, if you are in a rush, some of our designers offer rush orders + rush shipping for a fee. We are here to help you no matter how long you have and can also often offer gowns off the floor.

What is the price point of your gowns?
Our dresses range from $900 to $3500 with the average gown price being between $1,200 to $2,200. We also have a sample rack of dresses under $1,000.

Payment
We accept Visa, Mastercard, Discover, American Express, cash (if the correct amount), check and money order. To your order dress we require a 60% deposit with the remaining 40% deposit due within 30 days of the gown arriving.

Returns
All sales are final and deposits are non-refundable.  

Sizing
We have sample size gowns ranging from size 8 to 24!! To order your gown we take your measurements and will order based on designer size charts. It can be expected that all gowns will need alterations to get the perfect fit for your body as dresses are a standard size. We can recommend alterations in the area and the cost ranges from $300-700++ depending on what is required.

How long is my appointment?
Each appointment is an hour and a half, which allows you to try on several gowns with different accessories to find your dream dress! 

What do I need to bring? 
We recommend proper undergarments (a bra if you will be wearing one), spanks (our best friend!) and heels if you have a certain shoe height in mind. That way you can see how the dress will fit and properly lay. We do ask that you wear underwear please!

What if I live out of state?
No problem! We ship gowns to out-of-town brides all the time!!